Contracting Authorities

Contracting authority:

UK INDUSTRIAL FUSION SOLUTIONS LTD

Public Procurement Organisation Number:

PCRM-7973-DCBL

Address:

UK Industrial Fusion Solutions Ltd, Culham Campus
Oxfordshire
OX14 3DB
UK

Contact name:

Operational Procurement Team

Email:

operationalprocurement.step@ukifs.uk

Telephone:

Not provided

Website:

https://www.gov.uk/government/organisations/uk-industrial-fusion-solutions

Organisation type:

BODY_PUBLIC

Devolved regulations that apply:

None

Procedure

Procedure type:

Open procedure

Preliminary market engagement conducted:

Yes

Tenders received:

0

Tenders assessed:

0

Tenders from SMEs:

0

Tenders from VCSEs:

0

Special regime:

None

Scope

Title:

PLM Service Management Support - PP-UKIFS-369

Reference number:

PP-UKIFS-369

Main procurement category:

SERVICES

Description:

1. Summary of Requirement

UKIFS seeks a supplier to provide service management support for the Dassault 3DEXPERIENCE PLM system within the STEP Programme. The service will include embedded helpdesk support (1st–3rd line), liaison with Dassault for 4th line, platform administration, user training, and business administration tasks. The contract supports continuity of PLM service management during a critical phase of STEP’s design definition workstream.

2. Key Technical Scope

•Service desk support (ITIL4-aligned) for ~270 users initially, scaling to ~500 users.
•Support migration from UKAEA Ivanti ticketing system to STEP ticketing system.
•Assist with onboarding industrial partners and cloud migration (Dec 2025–Mar 2026).
•Provide training materials and support for up to 20 PLM capabilities.
•Business and platform administration tasks, including IAM, license monitoring, and dashboard maintenance.
•Personnel must hold BPSS (service desk) and SC clearance (business/platform admin).
To view this notice, please click here:
https://ukifs.delta-esourcing.com/delta/viewNotice.html?noticeId=1013521775

To respond to this opportunity, please click here:
https://ukifs.delta-esourcing.com/respond/8G5QA388HR

Total value (estimated):

GBP 400,000 excluding VAT

GBP 480,000 including VAT

Contract value:

GBP 480,000 including VAT

Contract Details

Contract 1

Title:

PLM Service Management Support PP-UKIFS-369

Reference number:

Not provided

Contract value:

GBP 480,000 including VAT

Below the relevant threshold:

No

Award decision date:

11/02/2026

Earliest date the contract will be signed:

26/02/2026

Contract dates (estimated):

27/02/2026 to 27/02/2027

Main procurement category:

SERVICES

CPV classifications:

72222300 - Information technology services.

72253000 - Help-desk and support services.

Delivery regions:

UK - UNITED KINGDOM

Assessment summaries sent:

11/02/2026

Supplier

Supplier:

TECHNIA LTD

Companies House:

04286171

Address:

Technia, Nordic House, Brunleys
Milton Keynes
MK11 3EW
UK

Email:

Richard.sellers@technia.com

Telephone:

Not provided

Small or medium-sized enterprise (SME):

Yes

Voluntary, community or social enterprise (VCSE):

No

Supported employment provider:

No

Public service mutual:

No

Other organisations

Not provided